REMOTE SUPPORT

Starting a remote session

Click the button below to download RustDesk, the remote access software used to connect with Jason-IT.

Download RustDesk for Windows

For other operating systems and downloads, visit the official RustDesk releases page.

How to get connected using RustDesk

  1. Download RustDesk using the button above.
  2. Open the downloaded file to run RustDesk. Windows may ask you to confirm that you want to run it.
  3. RustDesk will display an ID and a temporary password.
  4. Give those two pieces of information to Jason-IT so we can connect to your computer.
Important: Anyone with these two pieces of information can have access to your computer. Only share them with someone you know and trust.
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